We’ve Upgraded to AfterShip

If you've noticed some changes while tracking your order, you're absolutely right: Tracking migration has begun!

Starting April 15, 2026, all orders will be tracked using the latest version of the AfterShip tracking software. You can track your orders directly on our new Wearing Conscious tracking page, which is automatically included in new order communications and is available to customers with orders placed on or after April 13. 

Because we’re still refining the experience, changes to the setup or appearance may occur before the official launch on May 1.

What AfterShip Tracking Means to You

In addition to a seamless, accurate experience, our system upgrade will introduce many new features to make tracking easier, enhance shipping protection, and provide a simplified, integrated way to schedule returns.

• Track all packages in your order at once, with at-a-glance visuals and an itemized description of each package's contents
• Options to track by order number, customer email, phone number, or tracking number
  
• SMS tracking notifications
• Integrated Returns button on the tracking page
• Tracking for package returns to ensure return delivery
• Low-cost package protection options for your entire order, plus returns packages, with a simple claims process for loss or damage in either direction
• View all of your returns in one location, plus view Gifts returns and track gift return progress

What If You Find a System Bug?

We're working hard to get the new systems dialed in, but if you have any trouble with tracking, notifications, returns, or package protection, please contact Customer Service and let us know how we can help!